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We currently offer in-store local pickup in Honolulu and shipping to all 50 states. We are unable to offer international shipping at this time. Please be aware that due to the nature of some of our products and our geographic isolation, shipping delays can occur. We do our best to ship out orders in a timely manner. You can also pick up your order in person at our office located at 1350 South King St. #303 Honolulu, HI 96814. Please call us at (808) 596-7666 before coming down to ensure that we have your product ready.
All local returns/exchanges must be done within fourteen (14) days of the purchase date. Orders that were shipped have fourteen (14) days from date the package was received at the designated address. All returned items must be in new and unused condition, with all original tags, labels, and packaging present. Please note that inventory availability may vary and could prolong your exchange process. After receiving your return and inspecting the condition of your item, we will process your return or exchange. Refunds may take up to fourteen (14) days to be processed.
EXCEPTIONS
Please be aware that due to health and safety reasons, we are not able to offer returns/exchanges on consumable products. For defective or damaged consumable products, please contact us.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
(808) 596-7666
[email protected]